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Meet Our Staff

Front Office:



Amanda joined our team as a receptionist in 2009, effectively replacing her sister (Kristen) at the front desk when she transitioned to a veterinary technician at  the hospital. Since that time, Amanda and her infectious smile have become an integral part of  welcoming clients and patients to the hospital on a daily basis. Amanda has been the lead receptionist since early 2014.


Mary Jo

Mary Jo joined our team in March of 2015. Prior to joining SAH, Mary Jo was a letter carrier for the USPS for 22 years. With her enthusiastic and upbeat personality she’s a delightful addition to our front desk. A self-described homebody, Mary Jo enjoys reading, listening to music, watching movies and spending time with Riley, her long haired dachshund.



Cristin joined Saugus Animal Hospital in December of 2015. Her welcoming personality and smile has been a great addition to the front desk. She has been a pet lover her whole life. Her home is filled with a 5 year old lab mix named Harley. She loves all things football and Patriots. In her spare time she loves traveling and spending time with her two nieces and nephew.



Amy joined our team in May 2017. Prior to joining the Saugus Animal Hospital Team, she worked for her college newspaper and in retail. Amy graduated from UMass Amherst with a degree in English, but her true passion lies in working with small animals, especially rats! She has kept numerous amounts of rats, gerbils, mice, and even degus!

Karen Gaffney

Always in our hearts

Veterinary Technicians


Patty, CVT

Patty joined the SAH team over 30 years ago after obtaining an Associates Degree in Animal Science.  She has been a Certified Veterinary Technician for over 30 years, and has an increased role of responsibility as the Hospital’s Office Manager. Patty  enjoys working with our feline patients, particularly “Nana and Grampy kitties” (the geriatrics). Her  home is shared with two kitties, Bizzy and Dash. When not working, Patty practices Yoga, enjoys a large extended family, attending live theater, gardening, photography, travel and Boston sports. 


Amy, CVT

Amy has been a member of our staff since 2005. Although a dog person at heart, Amy has also raised a variety of reptiles over the years and is knowledgeable in the care and handling of snakes and lizards. Amy has received extensive on-the-job training and passed the Veterinary Technician National Exam in 2006, completing all the requirements for her CVT certification in 2013. In addition to her full time position here, she owns and operates the Tiger Institute Tae Kwon Do studio in Saugus, where she began training in 1987, and holds a 4th degree black belt. Amy is frequently accompanied at work by Jenny, a scruffy terrier mix, whom she rescued in a parking lot in Puerto Rico. She also has two “differently-abled” cats, Henrietta and Iris, who were both adopted as injured strays.


Traci, CVT

Traci  has been a technician since 1991 and has been with Saugus Animal Hospital  since  1997. She has her B.S. in Biology and moved to MA to attend graduate school, where she earned her M.S. in Neurobiology and Animal Physiology. She became a Certified Veterinary Technician in 2003. Cats are her first love and she strives to make a difference for them with everything she does, both with her work at Saugus Animal Hospital and with her other endeavors. When she is not working here at the hospital, she is busy cat sitting, running her own Pampered Chef business or hanging with her husband and four cats.



Ashley has been a veterinary technician for 13 years, she joined the Saugus Animal Hospital team in 2008. Ashley’s pets include a rescue puppy, Eliot! In addition to working at the Saugus Animal Hospital, she also has a Phlebotomy degree in human medicine.  
Ashley absolutely loves her animal patients and loves to kiss them, so don’t be surprised if your animal leaves the hospital with a kiss mark on his or her head!



Shanna has been a Veterinary Technician for almost 20 years. She started out working in the Northeast Animal Shelter and moved on to work in Boston before joining our team in 2014. She studied biology at Salem State College before transferring to North Shore Community College to join the Veterinary Technician Program. She shares her home with her young daughter and her 2 cats Haley and Panda. In her free time she loves to spend time with her daughter, get together with friends and spend time with family.



After working in the education and social services fields for more than six years, Sarah joined the SAH team in February of 2016 as part of her externship for Animal Behavior College. She graduated the program in April of 2016 and passed the Approved Veterinary Assistant (AVA) exam the following winter. Sarah shares her home with her husband, Matt, and two adopted cats, Saucer and Munchkin. In her spare time, Sarah volunteers for Melrose Humane Society and she competes in two candlepin bowling leagues. She also enjoys hiking, fantasy football and watching the Patriots and Bruins!



Corynn joined our team in June of 2016 after moving to Massachusetts with her boyfriend, Jake, and dog, Luna. Corynn grew up in a veterinary household, spending all of her time at her family’s animal hospital. She has always had a passion for animals and loves that she is able to care for and help them every single day.

Corynn graduated from Southern Connecticut State University in 2016 with a degree in biology. She loves science and applying her knowledge to the veterinary field.



Kristen joined our staff in April 2007. She holds a certificate in Animal Science, is certified in canine massage, a Reiki practitioner and has also been a private pet groomer for more than a decade. Kristen is an animal lover with a small zoo at home. Her  pets include a dog, three cats and a homing pigeon named Pagino Bird B Jones. In her free time, Kristen loves to spend time with her  husband, Tom, and her family.

As of June 2016 Kristen is going to be mostly working from home in order to spend more time with her son, Nathan. She will be continuing her role as an online pharmacy and content manager remotely. Though we will miss her greatly on a daily basis, she will still be coming in to help out the veterinary staff from time to time.



Chanel joined our team in June 2017 after graduating from the University of Georgia. She grew up on a horse farm in Wilmington, MA. While living on the farm Chanel had 6 cats, 2 hamsters, a dog, and a few fish. She has always had a great love of animals which is why she studied and obtained her Bachelor’s degree in Animal Science while at UGA. In 2014, Chanel adopted her dog, Kida, and the very next year adopted her cat, Kili. Though she is new to the field, Chanel has never felt more at home than when she is working here at Saugus Animal Hospital.

When Chanel is not working she enjoys a variety of things such as traveling, going to conventions, practicing American Sign Language (ASL) and spending time with her family, friends, and pets.



Emilie joined SAH in September 2017. Her love of animals has been present since her childhood. Emilie grew up with her lovable Chesapeake Bay Retriever named Pucci for 12 years. All of her life, Pucci had various serious health issues and Emilie made it her mission to care for her precious dog. It was when her beloved dog passed that she knew that she wanted to dedicate her career to caring for all man’s best friends.

Emilie grew up in Québec, Canada and moved to Massachusetts after graduating in May 2017 with a Veterinary Technician degree.

Get 20% Off Your First Visit With Us!

It's just our way of saying "WELCOME" to all our new clients and patients.

-offer valid through 7/30. For new clients only.