Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (781)233-1340.

1. What are the Hospital hours?

   Our hospital is open Monday to Thursday from 8:00am to 7:00pm. Fridays from 8:00am to 5:00pm and on Saturdays we are open from 8:00am until 3:00pm. The Hospital is closed on Sunday.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment.  For your convenience we see appointments 6 days a week and have morning, afternoon, evening and Saturday's available.

3. What forms of payment do you accept?

     Cash, Mastercard, Visa, Discover and American Express

4. Can I make payments?

    Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is sent out to our reference laboratory or can be run here in the hospital prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Most spays and neuters will have dissolvable sutures place beneath the skin and they do not need to be removed.  You will be notified if any external sutures are used as they would need to be removved in 10 -14 days.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

     No, we do not board here at the hospital but check out our links page for local boarding facilities.

10.  I have heard that microchips cause tumors, is this true?
     No, there have been numerous reports on this that have led to misinformation and confusion Click here for a full article.

11.  Is it safe to buy my flea and tick products from an online pharmacy?
     There is reason for caution here.  The DEA has issued a warning about counterfeit flea and tick products being released into the marketplace.  The products that we carry are purchased directly from the manufacturers and the manufacturers claim to sell only to Veterinarians.  In general, online pharmacies cannot or will not reveal their source of product.  Click here for a full article.